Can I exchange or return my purchase if I do not like it?

Nordic Nest complies with the Swedish Konsumentköplagen and the European Union E-commerce directive. This means that you have the possibility to cancel your contract within 365 days, without providing us with a reason.

Please inform us (Nordic Nest AB, Stämpelvägen 3, 394 70 Kalmar, Sweden., Tel: (+44 (0) 20 3002 1196) of your decision to return your product(s) by sending us a clear statement. This can be done by post or E-mail. In order to meet the 365 day cancellation deadline, it is sufficient for you to send your communication before the cancellation period has expired.

You need to send back the goods without delay and in any event no later than 14 days from the day you communicate your cancellation to us. If you use your right to return a product, the direct cost of returning the goods, custom and handling fees will be paid by you. For more information on our Return Policy, please refer to our Terms and Conditions or our Return Policy page.

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