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Frequently Asked Questions

Our FAQ answers some of our most commonly asked questions. If you do not find the answer you are looking for, do not hesitate to send an email toinfo@nordicnest.com

What kind of design products does Nordic Nest carry?

How do I place an order at Nordic Nest?

What methods of payment does Nordic Nest accept?

How do I determine the shipping cost for my order?

What methods of payment does Nordic Nest accept?

Is it secure to order online at Nordic Nest?

How do I determine the shipping cost for my order?

When will my parcel arrive in Switzerland?

How long is the delivery time from Nordic Nest?

What do I do if my delivery is damaged when I receive it?

Can I cancel my order?

Can I exchange or return my purchase if I do not like it?

Nordic Nest complies with the Swedish Konsumentköplagen and the European Union E-commerce directive. This means that you have the possibility to cancel your contract within 365 days, without providing us with a reason.

Please inform us (Nordic Nest AB, Stämpelvägen 3, 394 70 Kalmar, Sweden. info@nordicnest.com, Tel: (+44 (0) 20 3002 1196) of your decision to return your product(s) by sending us a clear statement. This can be done through our return portal which you find here, or by post or e-mail. In order to meet the 365 day cancellation deadline, it is sufficient for you to send your communication before the cancellation period has expired.

You need to send back the goods without delay and in any event no later than 14 days from the day you communicate your cancellation to us. If you use your right to return a product, the direct cost of returning the goods, custom and handling fees will be paid by you. For more information on our Return Policy, please refer to our Terms & Conditions or our Return Policy page.

Sign-up to our newsletter and get 5% off your first order*

After you have registered for the newsletter, you will receive an email with a 5% discount code. The discount code cannot be used in combination with other discount codes. With the newsletter you can take advantage of our exclusive offers, discover our new arrivals and you will receive inspiration and tips on everything from interior design to table setting. You can unsubscribe at any time.

Nordic Nest AB (EU-VAT-Number: SE556628159701), Stämpelvägen 3, 394 70 Kalmar, Sweden, Tel. nr +46 480 44 99 20 Customer service: info@nordicnest.com, Tel. nr: +44 (0) 20 3002 1196
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