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Customer Service/Lightshop

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Lightshop

Monday, April 6, 2026, will be the last day you can shop at Lightshop. After that, we will close down and the store will cease operations. Both Lightshop and Nordic Nest are part of the Nordic Nest Group. By bringing our operations together at Nordicnest.com, we can continue to offer an inspiring assortment of design and lighting, with the same reliable service as before. Have you placed an order at Lightshop or do you have an ongoing case? Our customer service team will be happy to assist you. A warm welcome to Nordicnest.com!

Lightshop FAQ

I have an ongoing order – what happens to it?

I would like to make a return or submit a claim – how do I proceed?

How can I contact customer service?

Can I view my previous orders?

Is my warranty still valid?

What happens to my personal data?

I have an ongoing customer service case – what happens now?

I chose to pay with Klarna – will my payment be affected?

Will I be refunded using the same method if I make a return?